top of page
ON CUE / URBAN WEAR / BELONG TO THE CULTURE / MOVE DIFFERENT / ON CUE /
[ POLICY_OVERVIEW ]
CUE New York RETURNS POLICY - Made-to-Order Products
Returns Policy
We do not accept returns or exchanges for sizing issues or change of mind. Please review sizing carefully before purchasing.
REFUND_SYSTEM
Return Conditions
Items must be unworn, unwashed, and in original condition.
Refund Processing
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact support@cuenewyork.com within 7 days with your order number and photos.
bottom of page